Facebook groups how does it work

Answer questions that they have, even if others have already answered, too. Like posts, and respond to comments. A good rule of thumb: If people are joining for access to expert opinions like from an ad expert, a financial advisor, or a nutritionist , you should be heavily involved.

Group moderation features are going to be your best friend, especially as your group grows. Keyword and moderation alerts in particular can be useful. Some posts are going to be more urgent than others. We also strongly recommend flagging any controversial keywords or those associated with misinformation or arguments including, obviously, hate speech.

This can help you get ahead of a heated conversation and shut it down before it even happens. Facebook live videos are wildly popular, and they get incredible engagement.

They give your members a chance to interact with you directly and ask questions that you can answer in real-time. For best results, announce your live event in advance, and encourage users to submit questions early. This can help you prepare answers for any questions they may have. What do you think? Do you use Facebook groups for your business?

Have you started a group involving or centering your brand? How do you increase engagement and followers within your group? Leave us a comment and let us know what you think! I have a group member who has never been able to post. He is not blocked from posting and it is without approval that all members can posts if related to topics listed. Is there a setting on his personal account tgat may be causing the issue?

It is not only our group but all the groups he is a member of. He has asked me what can he do to fix it. Go to Members. Your page splits into two sides. A left side with your admins and moderators and a right side with blocks. How do I add members. It will not let me add any more members. Do u get suspended for a bit to add members of maybe we added to many In one day? I made a group last week and it already has members. My Facebook group, a group for artist was shut down for review going on 3 weeks ago.

The report was a false report by someone who was jealous. Anyway 3 week now. How long can I expect to wait? I have a closed group which is very busy and has almost twenty thousand members but not one person can see the posts on newsfeed.

A group blocked me and removed posts. I have no recourse. My activity log shows that posts I made prior to the block are gone. I am confused how my activity log is not even showing an art work picture I posted to the group also prior to being blocked. The art work also contained text a long explanation of the art work. Another artwork was placed in the groups post, which is still there but still does not show on my activity log that I posted.

How can I protect my artwork if it shows in a group but not my activity log as being posted to the group? Those comments no longer exist. A Face Book group blocked me and removed posts. My activity log shows that posts I made prior to the reason of the block are gone. I am confused how my activity log is not even showing an art work I posted to the group also, prior to being blocked. Another artwork was placed in the groups post, which is still there if I wish to continue with the group when the period of penalty is over, but this art work still does not show on my activity log that I posted it?

The other party reason for my block had her post removed. This post showed her indiscretion and the reason I was blocked. The Admin have more or less removed the evidence and punished me. Ana, Thank you for the fantastic article! Quick question — is there a limit to how many people can be in a group and if so does it vary by type of group? I heard it is a max of , but I am a member of a closed group that has over 30K members.

Is there a way to view the answers to the member request questions after the person is approved? For example, if you want to check back on why someone was approved, can you review their response? This is a great article — thanks you. Do you know if the answers of questions can be found somewhere in the group or is that info lost once the member is approved? Do you mean if there is a way to view the answers to the member request questions after the person is approved?

Do we need to hit a certain amount of members first? I see most all other groups have this feature. If an admin of a group charges a fee for any member to sell in a Facebook group they created, are they violating any Facebook policies? I could not find any documentation on this. If it is not, would it be considered reportable income? I am interested to find more documentation around this.

If I decline membership to someone in my FB group by mistake, can they ask to join again so I could approve? Great article!! I administer two Facebook buy and sell groups. Today, I cannot approve posts. I click on it and go there and look and when I go back to my pages, the notifications are still there. Can anyone help with these two problems? I administer a Facebook buy and sell group.

One member request keeps showing up after repeatedly declining the member. I have tried to block the request but it keeps appearing instantly after declining. What to do? Some awesome tips, I use Facebook groups for marketing very excessively, So these tips helps a lot.

Lately I can not view new post. I use MaherPost app to post to all joined groups, does anybody have any idea whether it is safe or not? Thanks for the info. Hi, i Always read your article. You are doing a great job Keep it up. For some reason, I am not able to make a post. I am the Admin. Is there a way of sending an Invite for people to join a Closed Group instead of just adding friends to the group? Total members is more than 96 k. I am an admin for a group.

There is a member who cannot post in the group. He is not restricted from posting and all members post without having pre-approval. Is there a setting on his personal account in privacy that coukd be the issue? He is the onky one having problems. It is not only with our group that he is having issues but with all the grouos he is a member. I have insured it is not from our end. None of tge admins or owner has him blocked. Hope youbcan help. The owner and us admins woukd appreciate any insight.

I created a public group yesterday and the only way one can see it or join is if I invite them. So in order to join I have to have them friend me so I can invite them into the group. A few things that are a pain in the arse with these groups, especially as an admin, anyone can post, but only the poster can edit the post, and only friends can add friends. And now for some strange reason, my tags are only occasionally working???

I started a private group and started adding people. I am an Administrator. This is happening to my Star Trek group. We can no longer add members, only invite them. I would like to know why it has changed. We have It feels like we are out in a wasteland of sorts.

We never get join requests, whereas we used to get a lot. I deleted the album in the feed, but it automatically deleted the main album. Hello, I recently started a public group and was notified that when members go to the group page they are not able to see all posts. As an admin I can see them.

My fiance is not an admin looked on the group page and confirmed that he also was not able to see all of my posts either just as other members had told me. I have a bid site so the only bidders I am getting are those that happen to be on Facebook at the time I post and see my post in their news feed. Any help is appreciated. I have contacted Facebook help and have received no response. Thank you! Thank you for the most detailed post about FB groups. It is a big job to describe all the aspects.

Any idea why that is, and how I can change my settings so I can see all the photos in posts? I did not add this section to the page and a lot of the businesses recommended there are not recommendations I would approve for the group.

Good info. Lucky me I discovered your website by chance stumbleupon. I admin three groups. All but the largest group has the new group features like announcements and rules. I have it in a few other groups, but I am not able to create a new group with this feature. Some really great tips, especially since the recent changes to the Facebook algorithms for business pages mean that organic reach is down.

Is it The purchase membership? I would like to open a private group but keep certain materials available to those who have paid. How do I do this? Good article, but what about events in the group?! When I add one it goes under my name instead of the page name!? I made a lady admin of my group who uses a Mac and Safari — she can see it.

I have a Group offering clothing to individuals, it has become a scrolling nightmare to locate the clothes for our members. Why is this not a feature allowed in a facebook group and it should be. Please consider making this possible. Thank you, Kandy. Hi, I admin a neighbourhood-type group for the small town I live in. I ask people to answer to answer a question about reading and following the rules.

However, many people do not answer. Facebook should have a function where an admin can contact people wanting to join, reminding them to answer the questions or asking them for more information.

Has anyone figured out how to remove this flag? I just figured it out from my own group. Under the group cover photo, click the More button then go to Edit Group settings. Then go to Manage badges, click off founding members and it should delete all the founding members badges. It is not in one of the groups I admin, but is in a different group I admin. Do we know if this is just FB rolling things out super slowly or am I missing something?

Great article. I printed it. Shared it…. Unfortunately no-one seems to be able to find my group when searching for it in FB. Could that be an issue? I am managing several pages for a client. I am looking to clean up and streamline their Facebook pages. They host marathon and running events non-profit.

Then I can delete all other pages, so instead of each event having a separate page … each event would be added as an event on the new Get Bold page. This way we would have the benefit of the large following being moved to their main page, where followers would see all events and in addition now they would have a group.

What would you suggest? I am for some reason no longer able to pin posts in the groups I admin, is that a feature that is no longer available?

I did not see anything about troubleshooting Facebook on this page. I administer two groups and cannot see either one. I have the same problem trying to load other groups that I have joined.

There is either a totally blank page with nowhere to log in or an error message. I am trying to access through Google on a laptop computer. Thanks for any help. I understand that I can give someone else the right to manage my FB group, so for example they can create new posts in the group, remove old ones etc.? I hope such things are possible? Awesome content! Is there a reference regarding notifications that prospective members must also approve before being added to a group?

Hoping you have insights! The thing is that I promised them a completion certificate upon completion. Judith, you have to mark the post as an announcement first. Once it is an announcement, you can pin it as a post. This allows you to have several announcements, but one at the top of your list.

I have both a personal page and a group page. I can share pics from my group page to my personal page, but I cannot share from my personal page to my group page. According to my settings, it shows that People can share to it. Please help. An exciting update for all Facebook group admins is the fact that you can now connect your Facebook pixel to the group. This allows us to track members behaviour on our website add to carts, purchases etc.

Had anyone else had this issue? The customisation I am trying to use is available and I have been able to do the same before for other groups, but it is not working for myself or any other admin. They show up for a second, but then disappear. Did the Group Insights replace that see by feature? This is really throwing us off the entire game plan.

This has been going on for a few months now! How can this be fixed to go back to the original way it was working? There seems to be a recent issue with Seen By in a Group, it has dramatically reduce in number, but people are telling me that they have seen the post? Quick question… for some reason when I post to a group that I moderate I am not the group owner it posts as me. I am an admin and have been for a while. I have been trying to figure out how to post as the group name and not as myself.

Can you help? Anyone else have this issue or can help? Is there a certain type of group it needs to be in order to have this option.

Can you tell if a person who has been added to the group has actually accepted the request from another member? But no-one knows who is the administrator or who set it up. Can we still close this group??? I set up a Club group and a club page,all the admins on the group used to be able to post as ADMIN but now it seems that that option has been removed or settings have changed. How do we get that facility back as some things,information etc need to be posted by ADMIN rather than an individual club committee member.

I have a page with a link and 35 people have liked my page but have not joined the group. Why does fb ask ppl to like the page of a promotion? How do I remove the like page and change it to join group? When I share my website link to facebook post. My website has no content that violates fb community guidelines. My website link is namobot. What happened to topics. They were the best Idea ever. So I just started a singles group right.. And apparently I ruffle some feathers unintentionally.

That was on the 28th. So I do my research and discover it could be 21 days. So I build a knew one. Just after I got on a weekendation.

When I get back, the facebook update has rolled out. Now from the looks of things because I belong to other groups, had I at least made one topic, I would have been golden. I would have at least been able to get to it. However that was not the case at all. Now since the rollout and new group and no heads up. I really liked how the topics were placed on the right.

And on a side note. I am glad they combined the app and the browser side settings to all match. That is nice.

Lol anybody with any suggestions would be great. Great info and I appreciate it! Food for thought: if someone joins your Group, they want to hear from you. Facebook Groups allow you to form meaningful customer relationships Facebook Groups allow you to connect with your customers on a more personal level. Make your rules and expectations crystal clear Perhaps the most important piece of creating your Facebook Group is establishing your rules.

For starters, ask yourself: What are your goals? What do you expect members to post? What are your guidelines for how members should interact? If nothing else, setting boundaries helps limit self-promotion and link dropping from spammers.

Prioritize discussions on a daily basis The more you can get your members talking, the better. Avoid link-dropping and direct selling Nobody joins a Group to be spammed to death with links and sales messages.

Optimize your Facebook Group and content for engagement Much like you should pay attention to what drives Facebook Page engagement , similar rules apply to your Group. Covering these bases makes your group more enticing and discoverable to prospective members. Experiment with different posts and content formats For the sake of figuring out what engages your audience the most, be prepared to experiment with different types of posts.

Consider posting the following: User-generated content think: asking members to upload photos or video Facebook Live and native Facebook video Interactive content think: Polls Images gifs, memes and infographics 8. Make sure your admins are up to the task! As we said earlier, Facebook Group marketing is a commitment. What are they worried about? What do they need help with? What does Facebook Group marketing mean for your brand?

Resources for you. The Content Benchmarks Report. Recommended for you View all Recommended for you Recommended for you. Now on slide Now on slide Now on slide Now on slide. Build and grow stronger relationships on social Sprout Social helps you understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection.

Join and Interact with Groups. Resources for Page Admins. Fix a Problem. Fundraisers and Donations. Facebook Mobile Apps. Managing Your Account. Privacy, Safety and Security. Policies and Reporting. Groups are a place to communicate about shared interests with certain people. You can create a group for anything — your family reunion, your after-work sports team or your book club.

Learn how to:. If you're a group admin, learn more about managing and growing your community.